Neighborhood Health Plan of Rhode Island: Login, Pay Bill & Benefits

Looking for the Neighborhood Health Plan of Rhode Island member login, bill payment website, customer service number, or insurance benefits? Neighborhood, also called NHPRI, offers health coverage for eligible Rhode Island residents. The correct website and contact number depend on whether you have Medicaid, a commercial health insurance plan, or a Medicare–Medicaid dual-eligible plan.

What Is Neighborhood Health Plan of Rhode Island?

Neighborhood Health Plan of Rhode Island is a health insurance organization serving Rhode Island residents, including people enrolled in Medicaid and those purchasing individual or family health insurance.

Its coverage options include Medicaid managed care plans, commercial health insurance products, and plans designed for certain people eligible for both Medicare and Medicaid.

Because these products have different eligibility and billing arrangements, members should identify their plan before choosing a payment or support option.

Neighborhood Health Plan of Rhode Island Login

The Neighborhood Member Portal is available through the insurer’s official website.

How to Sign In

1. Open members.nhpri.org.
2. Select the appropriate login option.
3. Enter your registered account credentials.
4. Complete any required identity verification.
5. Open your member dashboard to review available plan information.

Depending on your plan, the portal allows you to manage account information, review claims, change your primary care provider, and download or request a member ID card.

How to Register for an NHPRI Account

1. Visit the official Neighborhood Member Portal registration page.
2. Locate the Member ID number on your Neighborhood insurance card.
3. Enter the requested registration information.
4. Follow the prompts to create your account.
5. Sign in once registration is complete.

How to Pay Your Neighborhood Health Plan RI Bill

If you purchased a Neighborhood individual or family commercial insurance plan through HealthSource RI, your monthly premium is generally handled through HealthSource RI’s billing system.

The insurer lists several available payment methods, including online payment, recurring payment arrangements, mailed checks, eligible CVS Pharmacy payment locations, and the HealthyRhode mobile app.

Pay Your Premium Online

1. Go to the official HealthSource RI payment page.
2. Review the available payment options.
3. Sign in to the appropriate account if required.
4. Verify the premium amount and coverage period.
5. Complete payment using an accepted method.
6. Save your payment confirmation.

Always confirm that you are paying through an official HealthSource RI service before entering banking or card information.

Other Ways to Pay

When Is the Neighborhood Health Plan Premium Due?

Neighborhood’s guidance for its VALUE commercial plan tells members to pay their monthly premium by the 23rd of each month.

However, members should follow the due date and payment instructions shown on their own HealthSource RI bill. Do not assume every plan or billing situation uses the same deadline.

Neighborhood Health Plan of Rhode Island Customer Service Numbers

Use the number that corresponds to your coverage.

TTY users can dial 711. For current contact details, visit NHPRI Contact Us.

Neighborhood Health Plan RI Medicaid Coverage

Neighborhood administers several Medicaid managed care products for eligible Rhode Island residents.

Eligibility is determined under Rhode Island and applicable federal program rules, not simply by choosing a plan name.

Members should consult the official plan handbook for details about covered services, cost sharing, referrals, prescriptions, and prior authorization.

What Changes Are Coming to Rhode Island Medicaid in 2027?

Neighborhood has published information about upcoming Medicaid changes that may affect some members beginning in 2027.

These changes do not apply to everyone. Eligibility category, age, pregnancy status, and other circumstances can matter.

Neighborhood advises members to keep their contact information current and review notices from Rhode Island state agencies.

For updates, visit Neighborhood’s Stay Covered page and Rhode Island’s official Medicaid updates.

Neighborhood Health Plan of Rhode Island 2027 Premiums

Neighborhood has published information about its proposed 2027 individual and family insurance rates as part of Rhode Island’s insurance rate review process.

A proposed insurance rate is not necessarily the final approved premium, and the amount a member pays may differ because of plan selection, age, household composition, and eligibility for financial assistance.

Members should compare their actual renewal notice and HealthSource RI account information rather than assuming a proposed rate increase applies directly to their bill.

See the official Neighborhood 2027 Rate Information page.

How to Find a Doctor in the Neighborhood Network

Before scheduling an appointment, verify that your doctor or medical facility participates in your specific Neighborhood plan.

1. Visit nhpri.org.
2. Choose your health plan.
3. Open the provider search or Find a Doctor section.
4. Search for the provider or facility.
5. Contact the provider to confirm that they currently accept your exact plan.

Network participation can change, and a provider accepting one Neighborhood product may not accept every Neighborhood product.

How to Replace a Lost Neighborhood Member ID Card

If you cannot find your insurance card, you may be able to obtain a replacement through the Member Portal.

1. Sign in to the Neighborhood Member Portal.
2. Locate the ID card section.
3. Review available download or replacement options.
4. Save or request the card as instructed.

If you cannot access the portal, call the Member Services number for your plan.

What If Your Neighborhood Health Plan Bill Is Incorrect?

If your premium bill appears too high, your payment is missing, or your account shows an unexpected balance, first determine whether the issue concerns your marketplace premium or a medical claim.

Keep copies of your bill, payment receipt, claim reference number, and any notices when contacting support.

How to Avoid NHPRI Payment and Login Scams

Health insurance members may receive emails, texts, or calls about premium payments, eligibility renewals, or account verification.

To reduce the risk of fraud:

• Type official website addresses directly into your browser.
• Do not share passwords or one-time verification codes.
• Check suspicious billing requests against your actual statement.
• Never assume a caller is legitimate because they know your name.
• Contact Neighborhood or HealthSource RI using numbers published on their official websites.

Neighborhood Health Plan RI: Quick Answers

Related BillUnpacked Guides

Official Sources

• Neighborhood Health Plan of Rhode Island
• Neighborhood Member Portal Information
• NHPRI Official Contact Information
• Neighborhood VALUE Plan Billing Information
• NHPRI Medicaid Coverage Updates
• Neighborhood 2027 Rate Information
• HealthSource RI Payment Information

Last reviewed: October 14, 2026. BillUnpacked is an independent informational website and is not affiliated with Neighborhood Health Plan of Rhode Island or HealthSource RI. Benefits, eligibility, payment methods, and premium amounts depend on the member’s specific plan and applicable rules.